Qualifio

Qualifio: Cloud-Based Customer Experience Platform

Collect customer feedback with online surveys, NPS surveys, feedback forms, quizzes and polls, and gain actionable insights with data analysis, heat mapping, segmentation and more.

What is Qualifio?

Qualifio is a customer experience platform designed to help brands collect, analyze and take action on customer feedback. It allows you to easily create a wide range of feedback channels including:

• Online surveys
• NPS surveys
• Feedback forms
• Quizzes
• Polls

Once you've collected customer responses, Qualifio provides powerful analytics, segmentation, text analysis, heat mapping and other tools to turn feedback into insights. You can identify trends, find out what's working well and what needs improvement, segment feedback by persona or location, and more.

Key features include:

• Drag and drop survey builder
• Advanced logic with skip logics and conditional questions
• Randomization of questions and answers
• Survey targeting and distribution
• Custom branding and themes
• Real-time analytics dashboard
• Custom reports and exporting
• Feedback tag management
• API integrations

Qualifio integrates with leading business platforms like Salesforce, Tableau, Zendesk and Slack. It is used by over 150,000 professionals globally to gain customer insights. Overall it is an excellent platform for voice of customer programs and customer experience management.

Qualifio Features

Official Links