What is RateStartup?
RateStartup is a comprehensive review management software designed specifically for startups and small businesses. It allows companies to monitor, respond, analyze, and improve customer experience based on reviews acquired from over 30+ online review sites including Yelp, Google, Facebook, etc.
Key features of RateStartup include:
- Review monitoring and alerts - Get notified whenever a new customer review is posted on any site. New reviews are automatically pulled into a unified dashboard.
- Review response templates - Use pre-defined templates to save time drafting thoughtful responses.
- Review analytics - Track review volumes, ratings, sentiments over time to spot trends.
- Integration with business systems - Integrate review data with CRM, support desk, other systems.
- Multi-location support - Manage reviews across multiple brick-and-mortar retail locations.
- Competitor review analysis - Monitor online reputation relative to competitors.
- Review sites management - Publish reviews from dashboard directly to Yelp, Google, Facebook pages.
Overall, RateStartup provides a one-stop platform for startups and SMBs to effortlessly oversee their online reviews and reputation management process.