ReviewStudio
ReviewStudio is a feedback and review management software that allows businesses to collect customer reviews across various platforms. It consolidates reviews and ratings, analyzes them to extract key insight, and integrates with other systems for reporting and workflow automatio
feedback
reviews
ratings
reputation-monitoring
workflow-automation
ReviewStudio: Comprehensive Feedback & Review Management
Collect, analyze, and act on customer reviews with ReviewStudio, a powerful software for managing feedback and reviews across multiple platforms.
What is ReviewStudio?
ReviewStudio is a comprehensive feedback and review management platform designed for businesses of all sizes. It consolidates customer reviews from various sources like Google, Facebook, Yelp, and more into a single dashboard, providing a holistic view of a company's online reputation.
Key features of ReviewStudio include:
- Review collection and consolidation from over 150+ online review sites
- Sentiment analysis to automatically categorize reviews as positive, negative or neutral
- Review response tools to enable prompt replies to customer issues
- Customizable dashboards and reporting for tracking metrics like review volume, average rating, response times
- Review snippets and widgets to showcase positive reviews on company website and other platforms
- Integrations with popular CRM and support ticketing tools
- Review invitations and surveys to proactively gather more customer feedback
By centralizing the review management process, ReviewStudio enables businesses to identify and address reputation issues more efficiently. It provides the insights needed to improve products, services and operations based on what customers are saying online. The software transforms customer reviews into business intelligence for better decision making.
ReviewStudio Features
Features
- Consolidated review management across platforms
- Sentiment analysis and key insights extraction
- Automated workflows and reporting integrations
- Online reputation monitoring and issue response
Pricing
- Subscription-Based
Pros
Centralized review management
Detailed analysis and insights
Streamlined workflows and integrations
Proactive reputation management
Cons
Limited customization options
Steep learning curve for some users
Pricing may be high for small businesses
Official Links
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