Silverly

Silverly: Customer Support Software

Customer support software providing shared inboxes, help desk ticketing, and live chat capabilities to streamline customer communication and team collaboration.

What is Silverly?

Silverly is a cloud-based customer service and support software designed for small and medium sized businesses. It provides a unified platform to manage all customer communication channels in one place.

Key features of Silverly include:

• Shared team inboxes - Emails from customers assigned to teams, not just individuals
• Help desk ticketing - Track, prioritize, and solve customer support tickets
• Live chat - Chat with customers in real-time from your website
• Customer database - Central database of all customer profiles and communication history
• Automation - Auto-replies, email templates, ticket workflows
• Reports - Insights into response times, satisfaction, agents activity
• Integrations - Connects with popular business apps like Shopify, Stripe, etc

Silverly aims to help support, sales, and service teams collaborate to deliver exceptional customer experiences. Its intuitive interface and comprehensive feature set makes it easy to use for even non-technical users.

Silverly offers customizable paid plans to meet the needs of different businesses. They also offer a free plan for small teams to try it out.

Silverly Features

Official Links