Trackkun
Trackkun is an AI-powered customer analytics platform used for understanding customer behavior and improving products, services, and marketing. It automatically tracks customer interactions across web, mobile, and other digital channels to provide insights.
customer-analytics
customer-tracking
customer-behavior
product-analytics
Trackkun: AI-Powered Customer Analytics Platform
Automatically track customer interactions across web, mobile & digital channels for improved products, services & marketing insights with Trackkun
What is Trackkun?
Trackkun is an AI-powered customer analytics platform used by product teams, marketing teams, and customer success managers to understand customer behavior and improve products, services, and marketing.
It automatically tracks every customer interaction across web, mobile, and other digital channels and surfaces insights to help teams understand how customers use their product, where they face issues, and what causes them to convert, adopt product features, renew, or churn.
Key capabilities include:
- Session recording to see exactly how customers use a product
- Funnels and paths analysis to understand major conversion bottlenecks
- Feature usage analytics to prioritize product investments
- Surveys and NPS to measure customer satisfaction
- Churn analysis to identify at-risk customers
- Segmentation to compare behavior across customer cohorts
- Notifications and workflow integrations
Overall, Trackkun provides product, marketing, and customer success teams with the customer intelligence they need to build better products, target the right customers, and improve retention.
Trackkun Features
Features
- AI-powered customer analytics
- Tracks customer interactions across web, mobile and digital channels
- Provides insights into customer behavior
- Helps improve products, services and marketing
Pricing
- Freemium
- Subscription-Based
Pros
Automated tracking and analysis
Actionable customer insights
Improves customer experience
Optimizes marketing campaigns
Cons
Can be complex for non-technical users
Requires integration with other systems
Potential privacy concerns around data collection
Official Links
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