TrustRadius
TrustRadius is a review platform for B2B software and services. It collects verified reviews from users to help other organizations evaluate software before buying. TrustRadius aims to bring transparency to purchase decisions.
reviews
software
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b2b
TrustRadius: Review Platform for B2B Software
TrustRadius collects verified reviews from users to help organizations evaluate software before buying, aiming to bring transparency to purchase decisions.
What is TrustRadius?
TrustRadius is an independent review platform designed for the B2B technology industry. It helps organizations make informed software selection decisions by providing them with verified peer reviews and ratings on business technology products.
Here are some key things to know about TrustRadius:
- It has a database of over 200,000 in-depth reviews across thousands of different products like Salesforce, Slack, Oracle, etc.
- All reviews go through an authentication process to verify they come from real users at the company claimed.
- Users can filter reviews by company size, industry, departments, and other attributes to find the most relevant reviews.
- In addition to reviews, the platform offers product comparisons, buyer intent data, and curated lists and awards.
- It makes money through software vendors that pay for premium profiles and additional analytics, but vendor participation does not impact review authenticity.
- The focus is on helping buyers, not sellers - it does not allow vendors to edit or delete negative reviews.
In summary, TrustRadius aims to guide IT and business professionals through major B2B technology purchases by providing transparent, peer-sourced review content and data-driven research.
TrustRadius Features
Features
- Collects verified reviews from users
- Provides ratings and rankings for software
- Enables software buyers to evaluate products before purchasing
- Offers side-by-side product comparisons
- Has a database of over 200,000 in-depth B2B technology reviews
- Integrates review data into sales and marketing processes
- Offers access to reviewer demographics and contact info
- Provides awards based on user reviews and data
- Has a TrustScore algorithm that rates products based on reviews
Pricing
- Freemium
- Subscription-Based
Pros
Large database of verified user reviews
Helps make informed software purchasing decisions
Simplifies product research and comparisons
Access to detailed reviewer demographics and contact info
Integrations with sales and marketing tools
Awards and certifications build credibility
Free access to basic review data and reports
Cons
Freemium model limits some features and data to paid plans
Reliant on users to voluntarily write reviews
May not have reviews for newer or less popular products
Biased towards more positive reviews from paying vendors
Official Links
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