Usercharts
Usercharts is a user feedback and analytics platform that allows product teams to collect qualitative and quantitative data from their users. It provides an easy way to create surveys, polls, and NPS score tracking to understand user sentiment.
user-feedback
analytics
surveys
polls
nps-tracking
sentiment-analysis
Usercharts: User Feedback and Analytics Platform
Usercharts is a user feedback and analytics platform that allows product teams to collect qualitative and quantitative data from their users. It provides an easy way to create surveys, polls, and NPS score tracking to understand user sentiment.
What is Usercharts?
Usercharts is a user feedback and analytics platform designed to help product teams collect and analyze qualitative and quantitative data from their users. The software allows product managers, designers, and engineers to get a deeper understanding of user behaviors, needs, and sentiment through tools like:
- Surveys - Create targeted surveys with custom questions to gauge user satisfaction, learn about user needs, and identify pain points.
- Polls - Quickly gather feedback and reactions through simple poll questions.
- Ratings - Collect rating data like CSAT, NPS, star ratings to measure loyalty and satisfaction.
- In-app messaging - Reach out to engage users with targeted in-app messages and prompts.
Key features include customizable feedback forms, advanced logic, skip patterns and branching, data filters, user segmentation, scheduling, and integrations with popular tools like Slack, Jira, Figma, and more.
The feedback and analytics gathered in Usercharts provides critical user insights that product teams can leverage to guide their product roadmaps, prioritize features, and make data-driven decisions to improve user experiences, engagement, satisfaction, and retention.
Usercharts Features
Features
- Create and send surveys
- Analyze survey results
- Track NPS scores
- Integrate with Slack, Jira, etc
- Customizable dashboards
- User segmentation
- Track product adoption
Pricing
- Freemium
- Subscription-Based
Pros
Easy to create and send surveys
Good analytics and dashboards
Integrates with other tools
Can track NPS scores
Cons
Limited free plan
Steep learning curve
Support could be better
Official Links
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