What is Usercharts?
Usercharts is a user feedback and analytics platform designed to help product teams collect and analyze qualitative and quantitative data from their users. The software allows product managers, designers, and engineers to get a deeper understanding of user behaviors, needs, and sentiment through tools like:
- Surveys - Create targeted surveys with custom questions to gauge user satisfaction, learn about user needs, and identify pain points.
- Polls - Quickly gather feedback and reactions through simple poll questions.
- Ratings - Collect rating data like CSAT, NPS, star ratings to measure loyalty and satisfaction.
- In-app messaging - Reach out to engage users with targeted in-app messages and prompts.
Key features include customizable feedback forms, advanced logic, skip patterns and branching, data filters, user segmentation, scheduling, and integrations with popular tools like Slack, Jira, Figma, and more.
The feedback and analytics gathered in Usercharts provides critical user insights that product teams can leverage to guide their product roadmaps, prioritize features, and make data-driven decisions to improve user experiences, engagement, satisfaction, and retention.
Youtube Music, Spotify, Deezer, SoundCloud, Bandcamp, Last.fm, Amazon Music, Pandora, Audius Music, iHeart, Jamendo, Libre.fm are some alternatives to Usercharts.