Veriphone
Veriphone is a call tracking and analytics platform designed for small businesses. It provides insights into calls, texts, forms, and other interactions on websites and mobile apps.
call-tracking
analytics
insights
Veriphone: Call Tracking & Analytics
Small business call tracking and analytics platform providing insights into calls, texts, forms, and website/app interactions
What is Veriphone?
Veriphone is a call tracking and analytics software designed for small and medium-sized businesses. It enables users to track phone calls, SMS, web forms, and other interactions from websites, social media, Google Ads, and more. Key features include:
- Call tracking - Track number of calls, duration, recordings, locations, etc. Integrates with existing phone systems.
- Analytics - Visual reports and dashboards for call volume, conversions, return on ad spend, and more.
- Lead management - Tag and distribute leads to sales teams. Set notifications and reminders.
- Forms and surveys - Create web forms to capture leads. Send survey forms via text message.
- Team collaboration - Share reports and insights with team members.
Veriphone aims to provide easy-to-use yet powerful call analytics to small business owners and marketers. It has customizable reporting, real-time alerting, Zapier integration, and focused support to users. It competes with names like CallRail, CallTrackingMetrics, and RingDNA in the SMB space.
Veriphone Features
Features
- Call tracking
- Call analytics
- Lead tracking
- Form analytics
- Real-time call notifications
- Call recording
- Customizable call flows
- IVR menus
- Voicemail drops
- SMS tracking
- SMS keywords
- Multi-channel analytics
- Custom reporting
- Data exports
- Integrations with CRMs, marketing automation, etc
Pricing
- Freemium
- Subscription-Based
Pros
Easy to set up and use
Affordable pricing
Good for small businesses
Good feature set for the price
Good customer support
Intuitive interface
Real-time call notifications
Call recording capability
Multiple integration options
Cons
Lacks some advanced call center features
Mobile app could be better
Limited customization options
Might not scale well for larger businesses
Official Links
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