Zoho Assist
Zoho Assist is a remote support and access software that allows IT professionals to remotely connect, collaborate and support computers and other devices. It offers features like remote control, unattended access, live chat, file transfer and more.
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Zoho Assist: Remote Support Software
Zoho Assist is a remote support and access software that allows IT professionals to remotely connect, collaborate and support computers and other devices. It offers features like remote control, unattended access, live chat, file transfer and more.
What is Zoho Assist?
Zoho Assist is a leading remote support and access software designed to help IT teams deliver fast, efficient support. It allows support technicians to gain remote access to computers and mobile devices to diagnose problems, resolve issues, offer guidance, and provide training.
Key features of Zoho Assist include:
- Secure unattended remote access to computers and servers
- Remote control of devices with the ability to take over keyboard and mouse control
- Multi-platform support across Windows, Mac, iOS and Android operating systems
- Live chat and video conferencing for collaborative troubleshooting
- File transfer to remotely access or send files back and forth
- Reboot and reconnect to devices remotely
- Portable sessions to access multiple devices seamlessly
- Monitoring and auditing of all remote access sessions
- Robust access rights management and permissions
Zoho Assist makes it easy for IT technicians to rapidly deliver support to employees working remotely. Its intuitive interface allows technicians to quickly connect, take over control, transfer files, chat, reboot devices, and resolve problems without needing end user involvement. Auditing, permissions and authentication safeguard security and privacy.
Zoho Assist Features
Features
- Remote Control
- Unattended Access
- Live Chat
- File Transfer
- Reboot & Reconnect
- Multi-monitor Support
- Mobile Remote Control
- Meeting and Collaboration
Pricing
- Freemium
- Subscription-Based
Pros
Easy to use interface
Affordable pricing
Robust feature set
Integration with other Zoho products
Mobile apps available
Secure remote connections
Cons
Limited custom branding options
No screen recording feature
Can be slow over poor connections
Limited reporting capabilities
Official Links
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