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Zuznow

Zuznow is a cloud-based customer service software that allows companies to provide omni-channel support through channels like email, live chat, and social media. It includes features like shared inbox, automation workflows, feedback surveys, and analytics.

What is Zuznow?

Zuznow is a cloud-based customer service software designed to help companies provide exceptional omni-channel support. It consolidates all customer conversations from channels like email, live chat, social media, and more into a shared, team inbox.

Key features of Zuznow include:

  • Shared team inbox - All customer conversations from multiple channels funnel into one collaborative inbox.
  • Automation workflows - Automate repetitive tasks like sending confirmations, gathering info, routing inquiries.
  • Feedback surveys - Get customer feedback and insights through automated post-conversation surveys.
  • Reporting and analytics - In-depth reports give visibility into performance across channels and teams.
  • API integrations - Integrate with the tools your teams already use like CRM, help desk and more.
  • Flexible pricing - Choose the plan that fits your team size and support needs, with scalable pricing.

With its unified workspace, automation capabilities, and powerful reporting, Zuznow enables companies to deliver consistent, high-quality customer experiences across every channel.

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