CallTrackingMetrics vs Clixtell

Struggling to choose between CallTrackingMetrics and Clixtell? Both products offer unique advantages, making it a tough decision.

CallTrackingMetrics is a Business & Commerce solution with tags like call-tracking, analytics, phone, record-calls, crm-integration.

It boasts features such as Call tracking and analytics, Trackable phone numbers, Call recording, CRM and marketing platform integrations and pros including Comprehensive call tracking and analytics, Easy to use and set up, Integrates with many popular CRM and marketing tools, Provides call recording and transcription features.

On the other hand, Clixtell is a Business & Commerce product tagged with customer-service, messaging, live-chat, social-media, unified-inbox.

Its standout features include Unified inbox, Omnichannel support, Live chat, Knowledge base, Ticketing system, Real-time analytics, Customizable workflows, and it shines with pros like Easy to use interface, Affordable pricing, Multiple integration options, Good for small businesses.

Feature	CallTrackingMetrics	Clixtell
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

CallTrackingMetrics

Description: CallTrackingMetrics is a call tracking and analytics platform for businesses. It allows you to create trackable phone numbers, view call analytics, record calls, and integrate with CRM and marketing platforms.

Clixtell

Description: Clixtell is a customer service software designed for small businesses. It allows agents to have conversations with customers across multiple channels like phone, email, live chat, and social media from a unified inbox.

Key Features Comparison

CallTrackingMetrics Features

• Call tracking and analytics
• Trackable phone numbers
• Call recording
• CRM and marketing platform integrations

Clixtell Features

• Unified inbox
• Omnichannel support
• Live chat
• Knowledge base
• Ticketing system
• Real-time analytics
• Customizable workflows

Pros & Cons Analysis

CallTrackingMetrics

Pros

• Comprehensive call tracking and analytics
• Easy to use and set up
• Integrates with many popular CRM and marketing tools
• Provides call recording and transcription features

Cons

• Can be expensive for small businesses
• Limited customization options for some features
• Reporting and data visualization could be improved

Clixtell

Pros

• Easy to use interface
• Affordable pricing
• Multiple integration options
• Good for small businesses

Cons

• Limited features compared to larger platforms
• Can be slow with larger teams
• Lacks advanced reporting

Pricing Comparison

CallTrackingMetrics

• Subscription-Based

Clixtell

• Freemium
• Subscription-Based