CmapTools vs OpenDuty
A side-by-side look at CmapTools and OpenDuty. For an in-depth review of either product, follow the links below.
CmapTools
Education & Reference
CmapTools is a free concept mapping software developed by the Institute for Human and Machine Cognition. It allows users to visually organize and represent knowledge in a node-link format to build concept maps.
concept-mappingknowledge-organizationvisual-thinking
OpenDuty
Business & Commerce
OpenDuty is an open source IT help desk and customer service software. It provides ticket tracking, knowledge base, user management and more for teams to provide support across email, chat and phone channels.
help-deskticketingit-supportcustomer-service
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