Best OpenDuty Alternatives (23)
Looking for a OpenDuty alternative? We've compiled the best options based on user reviews, features, and pricing to help you find the right fit.
What is OpenDuty? OpenDuty is an open source IT help desk and customer service software. It provides ticket tracking, knowledge base, user management and more for teams to provide support across email, chat and phone channels.
Top Alternatives to OpenDuty
Splunk On-Call is an incident management platform that helps teams collaborate to resolve IT incidents quickly. It integrates with monitoring …
Better Stack Uptime is a website monitoring service that helps ensure your websites and applications stay up and running. It …
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OpenDuty Overview
OpenDuty is an open source help desk and customer service software designed for IT teams to provide support across multiple channels. It offers a wide range of features including:Ticket management - Create, assign, track and manage support tickets from clients. Set statuses, priorities, due dates and more.Knowledge base - Document solutions to common issues for agents to leverage and link to tickets.User and contact management - Store details on clients, agents and organizations with custom fields.Email parsing - Automatically create …
Quick Comparison
| Software | Pricing | Score |
|---|---|---|
| OpenDuty | N/A | — |
| Kintaba | N/A | — |
| Zenduty | N/A | — |
| Splunk On-Call | N/A | — |
| ngDesk | N/A | — |
| PagerDuty | N/A | — |
| BigPanda | N/A | — |
| OpsGenie | N/A | — |
| iLert | N/A | — |
| SIGNL4 | N/A | — |
| Squadcast | N/A | — |
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