DesktopServer vs ManageEngine ServiceDesk Plus

DesktopServer

Description: DesktopServer is an open source WAMP (Windows, Apache, MySQL and PHP) distribution that allows developers to run web server software on Windows desktops for testing purposes. It is free, easy to install and configure.

Type: software

Pricing: Open Source

ManageEngine ServiceDesk Plus

Description: ManageEngine ServiceDesk Plus is an IT help desk software that provides ticketing, asset management, change management, and knowledge base capabilities for IT support teams. It helps manage service requests, problems, contracts, licenses, vendors, and more.

Type: software

DesktopServer Features

• Bundled with Apache, MySQL, PHP and other components required for web development
• Allows running a web server on Windows desktop for testing purposes
• Open source and free to download and use
• Easy to install and configure
• Supports running PHP applications locally
• Includes phpMyAdmin for MySQL database administration
• Allows choosing desired versions of Apache, PHP, MySQL etc during setup
• Portable installation allows running from USB drives
• Includes web-based DesktopServer control panel

ManageEngine ServiceDesk Plus Features

• Incident management
• Problem management
• Change management
• Service catalog
• Knowledge base
• CMDB
• SLA management
• Reporting and analytics

DesktopServer

• Open Source

ManageEngine ServiceDesk Plus

• Not listed