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DesktopServer vs Request Tracker

Professional comparison and analysis to help you choose the right software solution for your needs.

DesktopServer icon
DesktopServer
Request Tracker icon
Request Tracker

DesktopServer vs Request Tracker: The Verdict

⚡ Summary:

DesktopServer: DesktopServer is an open source WAMP (Windows, Apache, MySQL and PHP) distribution that allows developers to run web server software on Windows desktops for testing purposes. It is free, easy to install and configure.

Request Tracker: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature DesktopServer Request Tracker
Sugggest Score — —
Category Development Business & Commerce
Pricing Open Source Open Source

Product Overview

DesktopServer
DesktopServer

Description: DesktopServer is an open source WAMP (Windows, Apache, MySQL and PHP) distribution that allows developers to run web server software on Windows desktops for testing purposes. It is free, easy to install and configure.

Type: software

Pricing: Open Source

Request Tracker
Request Tracker

Description: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Type: software

Pricing: Open Source

Key Features Comparison

DesktopServer
DesktopServer Features
  • Bundled with Apache, MySQL, PHP and other components required for web development
  • Allows running a web server on Windows desktop for testing purposes
  • Open source and free to download and use
  • Easy to install and configure
  • Supports running PHP applications locally
  • Includes phpMyAdmin for MySQL database administration
  • Allows choosing desired versions of Apache, PHP, MySQL etc during setup
  • Portable installation allows running from USB drives
  • Includes web-based DesktopServer control panel
Request Tracker
Request Tracker Features
  • Ticket tracking
  • Email handling
  • Web interface
  • Custom fields
  • Role-based access control
  • REST API
  • Integration with version control systems
  • SLAs and notifications
  • Reporting and dashboards

Pros & Cons Analysis

DesktopServer
DesktopServer
Pros
  • Free and open source
  • Simple installation
  • No need to setup individual components
  • Great for testing websites locally
  • Portable installation
  • Easy to configure
  • Includes useful tools like phpMyAdmin
  • Allows choosing component versions
Cons
  • Not recommended for production use
  • Limited to Windows platform
  • Requires some technical knowledge to configure
  • Not officially supported or updated frequently
  • Lacks advanced administration features
  • Security not hardened for public-facing use
Request Tracker
Request Tracker
Pros
  • Open source and free
  • Highly customizable
  • Powerful search and filtering
  • Great community support
  • Integrates with many tools
  • Scalable for large deployments
Cons
  • Steep learning curve
  • Can be complex to set up and manage
  • Limited native mobile support
  • Upgrades can be difficult
  • Not as user friendly as some options

Pricing Comparison

DesktopServer
DesktopServer
  • Open Source
Request Tracker
Request Tracker
  • Open Source

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Learn More About Each Product

DesktopServer
DesktopServer
Reviews, pricing & alternatives →
Request Tracker
Request Tracker
Reviews, pricing & alternatives →

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