Redmine vs Request Tracker

Struggling to choose between Redmine and Request Tracker? Both products offer unique advantages, making it a tough decision.

Redmine is a Business & Commerce solution with tags like project-management, issue-tracking, task-management, collaboration.

It boasts features such as Project management, Issue tracking, Gantt charts, Calendars, Wikis, Forums, Time tracking, Custom fields, Multiple project support, Role-based access control, Email notifications, REST web service API and pros including Open source and free, Highly customizable, Great community support, Plugin ecosystem, Integration with other tools.

On the other hand, Request Tracker is a Business & Commerce product tagged with issue-tracking, request-management, bug-tracking, task-management.

Its standout features include Ticket tracking, Email handling, Web interface, Custom fields, Role-based access control, REST API, Integration with version control systems, SLAs and notifications, Reporting and dashboards, and it shines with pros like Open source and free, Highly customizable, Powerful search and filtering, Great community support, Integrates with many tools, Scalable for large deployments.

Feature	Redmine	Request Tracker
Overall Score	1	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Redmine

Description: Redmine, an open-source project management and issue tracking tool. Foster collaboration, manage tasks, and track project progress efficiently. With customizable workflows and extensive plugin support, Redmine provides a flexible platform for diverse project management needs.

Request Tracker

Description: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Key Features Comparison

Redmine Features

• Project management
• Issue tracking
• Gantt charts
• Calendars
• Wikis
• Forums
• Time tracking
• Custom fields
• Multiple project support
• Role-based access control
• Email notifications
• REST web service API

Request Tracker Features

• Ticket tracking
• Email handling
• Web interface
• Custom fields
• Role-based access control
• REST API
• Integration with version control systems
• SLAs and notifications
• Reporting and dashboards

Pros & Cons Analysis

Redmine

Pros

• Open source and free
• Highly customizable
• Great community support
• Plugin ecosystem
• Integration with other tools

Cons

• Steep learning curve
• Can be slow with large projects
• Limited native mobile apps
• Upgrades can be difficult

Request Tracker

Pros

• Open source and free
• Highly customizable
• Powerful search and filtering
• Great community support
• Integrates with many tools
• Scalable for large deployments

Cons

• Steep learning curve
• Can be complex to set up and manage
• Limited native mobile support
• Upgrades can be difficult
• Not as user friendly as some options

Pricing Comparison

Redmine

• Open Source

Request Tracker

• Open Source
• Free
• Custom Pricing