Skip to content

OpenProject vs Request Tracker

Professional comparison and analysis to help you choose the right software solution for your needs.

OpenProject icon
OpenProject
Request Tracker icon
Request Tracker

OpenProject vs Request Tracker: The Verdict

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature OpenProject Request Tracker
Sugggest Score — —
Category Business & Commerce Business & Commerce
Pricing Open Source Open Source

Product Overview

OpenProject
OpenProject

Description: OpenProject is an open source project management software. It provides tools to plan projects and tasks, track time and costs, collaborate with teams, and report on progress. Key features include Gantt charts, roadmaps, issue tracking, forums, wikis, and document management.

Type: software

Pricing: Open Source

Request Tracker
Request Tracker

Description: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Type: software

Pricing: Open Source

Key Features Comparison

OpenProject
OpenProject Features
  • Gantt charts
  • Roadmaps
  • Issue tracking
  • Forums
  • Wikis
  • Document management
Request Tracker
Request Tracker Features
  • Ticket tracking
  • Email handling
  • Web interface
  • Custom fields
  • Role-based access control
  • REST API
  • Integration with version control systems
  • SLAs and notifications
  • Reporting and dashboards

Pros & Cons Analysis

OpenProject
OpenProject
Pros
  • Open source and free
  • Customizable and extensible
  • Good collaboration features
  • Intuitive user interface
Cons
  • Can be complex for simple needs
  • Limited reporting compared to paid options
  • Steep learning curve
Request Tracker
Request Tracker
Pros
  • Open source and free
  • Highly customizable
  • Powerful search and filtering
  • Great community support
  • Integrates with many tools
  • Scalable for large deployments
Cons
  • Steep learning curve
  • Can be complex to set up and manage
  • Limited native mobile support
  • Upgrades can be difficult
  • Not as user friendly as some options

Pricing Comparison

OpenProject
OpenProject
  • Open Source
Request Tracker
Request Tracker
  • Open Source

Related Comparisons

ManageEngine ServiceDesk Plus
vs OpenProject vs Request Tracker

Learn More About Each Product

OpenProject
OpenProject
Reviews, pricing & alternatives →
Request Tracker
Request Tracker
Reviews, pricing & alternatives →

Ready to Make Your Decision?

Explore more software comparisons and find the perfect solution for your needs

OpenProject Alternatives
Request Tracker Alternatives
Browse More Software