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Desky Support vs JivoChat

A side-by-side look at Desky Support and JivoChat. For an in-depth review of either product, follow the links below.

Desky Support

Desky Support

Business & Commerce

Desky Support is a help desk and customer support software designed for small businesses. It allows you to manage customer queries through multiple channels like email, live chat, social media and self-service knowledge base. Key features include ticketing, automation rules, SLAs and custom reports.

help-deskcustomer-supportticketingknowledge-baseautomationslas
JivoChat

JivoChat

Social & Communications

JivoChat is a live chat software that allows websites to communicate with visitors in real-time. It has features like real-time visitor monitoring, chatbots, emoji support, file sharing, and more.

live-chatchatbotsrealtimevisitor-monitoring