Struggling to choose between EasyCall Phone Call Center and CrazyCall? Both products offer unique advantages, making it a tough decision.
EasyCall Phone Call Center is a Business & Commerce solution with tags like call-center, cloudbased, inbound-calling, outbound-calling, ivr, call-recording, analytics, omnichannel, crm-integration.
It boasts features such as Inbound and outbound calling, IVR (Interactive Voice Response) menus, Call recording, Analytics and reporting, Omnichannel support (voice, email, chat, etc.), CRM integrations and pros including Cloud-based solution for easy deployment and scalability, Comprehensive call center features in a single platform, Integrations with popular CRM systems, Customizable IVR menus for improved customer experience.
On the other hand, CrazyCall is a Social & Communications product tagged with voip, video-conferencing, audio-calls, easy-to-use.
Its standout features include VoIP calling, Video conferencing, Screen sharing, Call recording, Call transfer, Conference calls, Instant messaging, Presence indicators, Desktop and mobile apps, Integrations with CRM and helpdesk software, and it shines with pros like Easy to use interface, High quality audio and video, Free VoIP calls between CrazyCall users, Low cost integration with traditional phone lines, Desktop and mobile apps, Integrations with business software.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
EasyCall Phone Call Center is a cloud-based call center software solution that provides features for inbound/outbound calling, IVR menus, call recording, analytics, and more. It offers omnichannel support and integrations with popular CRM platforms.
CrazyCall is a voip and video conferencing software that focuses on providing an easy-to-use interface and high quality calls. It allows users to make audio and video calls to other CrazyCall users for free, as well as integrate with traditional phone lines at low rates.