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Elastix vs Zendesk

A side-by-side look at Elastix and Zendesk. For an in-depth review of either product, follow the links below.

Elastix

Elastix

Network & Admin

Elastix is an open source unified communications server software that combines IP PBX, email, IM, faxing, and collaboration features. It is built on top of free open source software like Asterisk, HylaFAX, Openfire, and Postfix.

unified-communicationsip-pbxvoipopen-source
Zendesk

Zendesk

Online Services

Zendesk is a customer service software company that provides products to manage customer support interactions. Its flagship product, Zendesk Support, is a help desk ticketing system that allows companies to track, respond to, and resolve customer support tickets.

help-deskticketing-systemcustomer-servicecustomer-support

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