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FreeScout vs LiveAgent

A side-by-side look at FreeScout and LiveAgent. For an in-depth review of either product, follow the links below.

FreeScout

FreeScout

Business & Commerce

FreeScout is an open-source help desk and shared inbox software. It allows managing customer inquiries via email, live chat, Twitter and Facebook Messenger all in one place. Key features include ticket management, knowledge base, community forums and powerful automation workflows.

help-deskshared-inboxticket-managementknowledge-baseforumsautomation
LiveAgent

LiveAgent

Online Services

LiveAgent is a cloud-based customer service software that provides businesses with omnichannel support like live chat, email management, helpdesk ticketing system, and knowledge base capabilities. It helps manage customer queries and issues efficiently.

live-chathelpdeskknowledge-basecustomer-support