Description: Freshdesk is a cloud-based customer support software that helps businesses provide exceptional customer service across multiple channels. It offers features like ticketing, knowledge base, community forums, email management, reporting and more.
Type: software
Pricing: Freemium
Description: Grafana is an open source analytics and monitoring visualization tool. It allows you to query, visualize, alert on and understand metrics from various data sources like Prometheus, Elasticsearch, Graphite, and more. Grafana makes it easy to create dashboards with drilling down capabilities as well as share visualizations with non-technical team members.
Type: software
Pricing: Open Source (self-hosted) and Freemium (Grafana Cloud free tier), with Paid tiers for advanced features and enterprise support