Freshsales vs Salesforce

Struggling to choose between Freshsales and Salesforce? Both products offer unique advantages, making it a tough decision.

Freshsales is a Business & Commerce solution with tags like sales, pipeline-management, lead-management, contact-management, email-tracking.

It boasts features such as Contact Management, Lead Tracking, Deal Pipeline, Email Tracking, Reporting and Analytics, Integrations, Mobile App and pros including User-friendly interface, Robust feature set for the price, Powerful sales automation, Customizable sales workflows, Lead scoring and routing, Mobile access, Affordable pricing.

On the other hand, Salesforce is a Business & Commerce product tagged with crm, saas, cloud.

Its standout features include Contact Management, Lead Management, Opportunity Management, Sales Forecasting, Marketing Automation, Customer Service, Analytics and Reporting, App Development Platform, 3rd Party Integrations, and it shines with pros like User friendly interface, Highly customizable, Robust API for integrations, Powerful mobile app, Detailed analytics and reporting, Secure and reliable, Regular feature updates, Strong ecosystem of partners and developers.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Freshsales

Freshsales

Freshsales is a cloud-based customer relationship management (CRM) platform designed for sales teams. It allows users to organize, track, and engage with customer data to help close more deals.

Categories:
Business & Commerce Crm
sales pipeline-management lead-management contact-management email-tracking

Freshsales Features

  1. Contact Management
  2. Lead Tracking
  3. Deal Pipeline
  4. Email Tracking
  5. Reporting and Analytics
  6. Integrations
  7. Mobile App

Pricing

  • Freemium
  • Subscription-Based

Pros

User-friendly interface

Robust feature set for the price

Powerful sales automation

Customizable sales workflows

Lead scoring and routing

Mobile access

Affordable pricing

Cons

Can be overwhelming for small businesses

Limited customization compared to enterprise CRMs

Third-party integrations can be buggy

Mobile app lacks some features

Support could be more responsive

Salesforce

Salesforce

Salesforce is a leading customer relationship management (CRM) platform that helps businesses manage customer data, track sales opportunities, forecast revenue, and automate marketing campaigns. It is cloud-based, customizable, and accessible from any device.

Categories:
Business & Commerce Crm
crm saas cloud

Salesforce Features

  1. Contact Management
  2. Lead Management
  3. Opportunity Management
  4. Sales Forecasting
  5. Marketing Automation
  6. Customer Service
  7. Analytics and Reporting
  8. App Development Platform
  9. 3rd Party Integrations

Pricing

  • Subscription-Based

Pros

User friendly interface

Highly customizable

Robust API for integrations

Powerful mobile app

Detailed analytics and reporting

Secure and reliable

Regular feature updates

Strong ecosystem of partners and developers

Cons

Can be expensive for smaller businesses

Steep learning curve

Potential for cluttered interface

Limitations with open source version

Dependence on internet connection