Get Satisfaction vs Brimir
Struggling to choose between Get Satisfaction and Brimir? Both products offer unique advantages, making it a tough decision.
Get Satisfaction is a Online Services solution with tags like customer-service, feedback, community.
It boasts features such as Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection and pros including Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.
On the other hand, Brimir is a Business & Commerce product tagged with help-desk, ticketing, email, knowledge-base.
Its standout features include Shared mailboxes, LDAP authentication, Role-based permissions, Multi-language support, Ticket management, Email correspondence, Knowledge base, and it shines with pros like Open source, Customizable, Active development community, Integrations with other tools.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Get Satisfaction
Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.
Categories:
Get Satisfaction Features
- Knowledge base
- Community forums
- Analytics and reporting
- Mobile app
- Integration with social media
- Ticketing system
- Feedback collection
Pricing
- Freemium
- Subscription-Based
Pros
Cons
Brimir
Brimir is an open-source help desk software that allows users to manage customer support tickets, email correspondences, and knowledge base articles. It provides features such as shared mailboxes, LDAP authentication, role-based permissions and multi-language support.
Categories:
Brimir Features
- Shared mailboxes
- LDAP authentication
- Role-based permissions
- Multi-language support
- Ticket management
- Email correspondence
- Knowledge base
Pricing
- Open Source
- Custom Pricing