Looking for a Brimir alternative? We've compiled the best options based on user reviews, features, and pricing to help you find the right fit.
What is Brimir? Brimir is an open-source help desk software that allows users to manage customer support tickets, email correspondences, and knowledge base articles. It provides features such as shared mailboxes, LDAP authentication, role-based permissions and multi-language support.
UseResponse is a customer service software that helps teams deliver fast, consistent, and personalized support across channels. It enables efficient …
HelpCrunch is a help desk and customer service software that allows companies to manage customer support across multiple channels like …
JitBit Helpdesk is a help desk ticketing system designed for SMBs. Its intuitive interface makes it easy to organize customer …
OpenSupports is an open-source help desk and customer support ticketing system. It allows companies to manage customer support requests and …
Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies …
HelpDesk 3 is a help desk and customer support software designed for small and medium-sized businesses. It allows companies to …
Brimir is an open-source help desk software built using Ruby on Rails. It provides a simple and clean interface that allows support teams to efficiently manage customer tickets, email conversations, and knowledge base articles.Some key features of Brimir include:Shared mailboxes - Allow multiple agents to manage a single support email inboxTicket management - Create, assign, comment on and close support tickets with custom fields and labelsEmail handling - Convert emails from shared mailboxes into tickets automaticallyKnowledge base - Create and …
Pricing: Open Source
| Software | Pricing | Score |
|---|---|---|
| Brimir | Open Source | — |
| Zammad | Open Source | — |
| UserVoice | N/A | — |
| UseResponse | N/A | — |
| Helpy.io | Freemium | — |
| HelpCrunch | N/A | — |
| JitBit Helpdesk | N/A | — |
| OpenSupports | Open Source | — |
| Get Satisfaction | N/A | — |
| osTicket | Open Source | — |
| HelpDesk 3 | N/A | — |
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