Struggling to choose between GoTo Resolve and Xrdp? Both products offer unique advantages, making it a tough decision.
GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.
It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.
On the other hand, Xrdp is a Remote Work & Education product tagged with remote-desktop, rdp, remote-access.
Its standout features include Remote desktop access, Uses RDP protocol, Open source, Available on Linux and Windows, Works with standard RDP clients, and it shines with pros like Easy remote access to GUI desktops, Uses common RDP protocol, Cross-platform compatibility, Free and open source.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.
Xrdp is an open source remote desktop protocol server that allows users to access GUI desktops remotely. It is available on Linux and Windows and works with standard RDP clients.