GoTo Resolve vs Yuuguu

Struggling to choose between GoTo Resolve and Yuuguu? Both products offer unique advantages, making it a tough decision.

GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

On the other hand, Yuuguu is a Remote Work & Education product tagged with screen-sharing, remote-desktop, web-conferencing.

Its standout features include Screen sharing, Remote desktop access, Web conferencing, Real-time collaboration, File sharing, and it shines with pros like Free, Easy to use, Cross-platform, No installation required.

Feature	GoTo Resolve	Yuuguu
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Remote Work & Education

Product Overview

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Yuuguu

Description: Yuuguu is a free web-based screen sharing, remote desktop access, and web conferencing software. It allows real-time collaboration and support by sharing screens, files, and more between two computers over the internet.

Key Features Comparison

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Yuuguu Features

• Screen sharing
• Remote desktop access
• Web conferencing
• Real-time collaboration
• File sharing

Pros & Cons Analysis

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Yuuguu

Pros

• Free
• Easy to use
• Cross-platform
• No installation required

Cons

• Limited features compared to paid options
• Quality can be inconsistent
• Security concerns with free version
• Limited number of participants

Pricing Comparison

GoTo Resolve

• Freemium
• Subscription-Based

Yuuguu

• Free
• Freemium