GoTo Resolve vs Yuuguu

Struggling to choose between GoTo Resolve and Yuuguu? Both products offer unique advantages, making it a tough decision.

GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

On the other hand, Yuuguu is a Remote Work & Education product tagged with screen-sharing, remote-desktop, web-conferencing.

Its standout features include Screen sharing, Remote desktop access, Web conferencing, Real-time collaboration, File sharing, and it shines with pros like Free, Easy to use, Cross-platform, No installation required.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

GoTo Resolve

GoTo Resolve

GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Categories:
help-desk it-support ticket-management slas asset-tracking knowledge-base

GoTo Resolve Features

  1. Ticket management
  2. SLA management
  3. Asset tracking
  4. Knowledge base
  5. Reporting and analytics
  6. Automation and workflows
  7. Self-service portal
  8. Integration with other tools

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use interface

Robust ticket management capabilities

Powerful automation features

Good knowledge base and self-service options

Flexible pricing options

Cons

Mobile app could be better

Setup and configuration can be complex initially

Reporting is not as customizable as some competitors

Lacks native social media integration


Yuuguu

Yuuguu

Yuuguu is a free web-based screen sharing, remote desktop access, and web conferencing software. It allows real-time collaboration and support by sharing screens, files, and more between two computers over the internet.

Categories:
screen-sharing remote-desktop web-conferencing

Yuuguu Features

  1. Screen sharing
  2. Remote desktop access
  3. Web conferencing
  4. Real-time collaboration
  5. File sharing

Pricing

  • Free
  • Freemium

Pros

Free

Easy to use

Cross-platform

No installation required

Cons

Limited features compared to paid options

Quality can be inconsistent

Security concerns with free version

Limited number of participants