GoTo Resolve vs Microsoft Remote Desktop

Struggling to choose between GoTo Resolve and Microsoft Remote Desktop? Both products offer unique advantages, making it a tough decision.

GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

On the other hand, Microsoft Remote Desktop is a Remote Work & Education product tagged with remote-desktop, remote-access, microsoft.

Its standout features include Remote access and control of another PC over the internet or LAN, Encrypted connections for security, File transfer between computers, Multi-monitor support, Audio redirection, Clipboard sharing, Printer redirection, Drive redirection, VPN connectivity, Customizable settings and preferences, and it shines with pros like Secure remote access, Easy to set up and use, Good performance, Works across platforms, Free with Windows OS, Minimal impact on remote PC.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.