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HelpCrunch vs Microsoft Lync

A side-by-side look at HelpCrunch and Microsoft Lync. For an in-depth review of either product, follow the links below.

HelpCrunch

HelpCrunch

Business & Commerce

HelpCrunch is a help desk and customer service software that allows companies to manage customer support across multiple channels like email, live chat, voice calls, and social media from one platform. It includes features like shared team inboxes, knowledge base, community forums, and automation workflows.

help-deskcustomer-serviceknowledge-basecommunity-forumsautomation-workflows
Microsoft Lync

Microsoft Lync

Social & Communications

Microsoft Lync is a unified communications platform that combines IM, voice, video, and web conferencing into one interface. It allows for seamless communication and collaboration across devices.

messagingvideo-conferencingvoice-callsscreen-sharing