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HelpShift vs LiveZilla

A side-by-side look at HelpShift and LiveZilla. For an in-depth review of either product, follow the links below.

HelpShift

HelpShift

Online Services

HelpShift is a customer service platform that provides help desk software, knowledge base software, and in-app self-service support. It allows companies to deliver customer support across multiple channels like in-app messaging, email, web, social media, and more. HelpShift streamlines support operations and improves customer satisfaction.

help-deskknowledge-baseselfservicemultichannelinapp-messagingemailwebsocial-media
LiveZilla

LiveZilla

Social & Communications

LiveZilla is an open-source live chat software that allows websites to communicate with visitors in real-time. It offers features like unlimited agents, file transfers, typing indicators, canned responses, and custom APIs.

chatlive-chatcustomer-supportmessaging