Keitaro Tracker vs Feedjit

Struggling to choose between Keitaro Tracker and Feedjit? Both products offer unique advantages, making it a tough decision.

Keitaro Tracker is a Business & Commerce solution with tags like ticket-management, help-desk, customer-support.

It boasts features such as Ticket management, SLA enforcement, Self-service portal, Knowledge base, User roles and permissions, Email piping, REST API and pros including Open source and free, Easy to set up and use, Good for small to midsize teams, Customizable and extensible.

On the other hand, Feedjit is a Online Services product tagged with realtime, web-analytics, visitor-tracking.

Its standout features include Real-time visitor tracking, Geographic location tracking, Referral source tracking, Customizable widgets, Visitor trends and stats, and it shines with pros like Easy to set up and use, Good for monitoring real-time traffic, Free version available, Provides valuable visitor insights.

Feature	Keitaro Tracker	Feedjit
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Online Services

Product Overview

Keitaro Tracker

Description: Keitaro Tracker is an open source ticket support system and help desk software. It allows companies to provide customer support and manage internal ticketing systems through features like ticket management, SLA enforcement, self-service portal, and more.

Feedjit

Description: Feedjit is a real-time web analytics service that allows website owners to track visitors to their site in real-time. It shows detailed analytics like location, referral sources, and more.

Key Features Comparison

Keitaro Tracker Features

• Ticket management
• SLA enforcement
• Self-service portal
• Knowledge base
• User roles and permissions
• Email piping
• REST API

Feedjit Features

• Real-time visitor tracking
• Geographic location tracking
• Referral source tracking
• Customizable widgets
• Visitor trends and stats

Pros & Cons Analysis

Keitaro Tracker

Pros

• Open source and free
• Easy to set up and use
• Good for small to midsize teams
• Customizable and extensible

Cons

• Lacks some advanced features of paid options
• Limited reporting capabilities
• Can be slow with large volumes of tickets

Feedjit

Pros

• Easy to set up and use
• Good for monitoring real-time traffic
• Free version available
• Provides valuable visitor insights

Cons

• Can slow down site loading
• Limited features in free version
• Must add tracking code to site

Pricing Comparison

Keitaro Tracker

• Open Source

Feedjit

• Free
• Freemium