Keitaro Tracker vs Feedjit

Struggling to choose between Keitaro Tracker and Feedjit? Both products offer unique advantages, making it a tough decision.

Keitaro Tracker is a Business & Commerce solution with tags like ticket-management, help-desk, customer-support.

It boasts features such as Ticket management, SLA enforcement, Self-service portal, Knowledge base, User roles and permissions, Email piping, REST API and pros including Open source and free, Easy to set up and use, Good for small to midsize teams, Customizable and extensible.

On the other hand, Feedjit is a Online Services product tagged with realtime, web-analytics, visitor-tracking.

Its standout features include Real-time visitor tracking, Geographic location tracking, Referral source tracking, Customizable widgets, Visitor trends and stats, and it shines with pros like Easy to set up and use, Good for monitoring real-time traffic, Free version available, Provides valuable visitor insights.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Keitaro Tracker

Keitaro Tracker

Keitaro Tracker is an open source ticket support system and help desk software. It allows companies to provide customer support and manage internal ticketing systems through features like ticket management, SLA enforcement, self-service portal, and more.

Categories:
Business & Commerce Customer Support
ticket-management help-desk customer-support

Keitaro Tracker Features

  1. Ticket management
  2. SLA enforcement
  3. Self-service portal
  4. Knowledge base
  5. User roles and permissions
  6. Email piping
  7. REST API

Pricing

  • Open Source

Pros

Open source and free

Easy to set up and use

Good for small to midsize teams

Customizable and extensible

Cons

Lacks some advanced features of paid options

Limited reporting capabilities

Can be slow with large volumes of tickets

Feedjit

Feedjit

Feedjit is a real-time web analytics service that allows website owners to track visitors to their site in real-time. It shows detailed analytics like location, referral sources, and more.

Categories:
Online Services Analytics
realtime web-analytics visitor-tracking

Feedjit Features

  1. Real-time visitor tracking
  2. Geographic location tracking
  3. Referral source tracking
  4. Customizable widgets
  5. Visitor trends and stats

Pricing

  • Free
  • Freemium

Pros

Easy to set up and use

Good for monitoring real-time traffic

Free version available

Provides valuable visitor insights

Cons

Can slow down site loading

Limited features in free version

Must add tracking code to site