LiveChat Starter Kit vs Smartsupp
Struggling to choose between LiveChat Starter Kit and Smartsupp? Both products offer unique advantages, making it a tough decision.
LiveChat Starter Kit is a Social & Communications solution with tags like chat, live-chat, customer-service, sales.
It boasts features such as Unlimited agents, Unlimited chats, Visitor info gathering, Real-time analytics, Canned responses, Mobile app, Desktop app, Chat transfer, Email notifications and pros including Easy to set up and use, Affordable pricing, Good features for the price, Mobile app included, Good customer support.
On the other hand, Smartsupp is a Online Services product tagged with chat, live-chat, customer-service, analytics.
Its standout features include Real-time chat, Co-browsing, Visitor tracking, Chatbots, Knowledge base, Ticket management, Live chat transcripts, Canned responses, Visitor profiles, Real-time analytics, and it shines with pros like Easy to use, Great for small businesses, Affordable pricing, Good integration options, Good customer support.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
LiveChat Starter Kit
LiveChat Starter Kit is an easy-to-use live chat software for small businesses. It allows you to chat with website visitors in real-time, gather customer data, and improve sales conversions.
Categories:
LiveChat Starter Kit Features
- Unlimited agents
- Unlimited chats
- Visitor info gathering
- Real-time analytics
- Canned responses
- Mobile app
- Desktop app
- Chat transfer
- Email notifications
Pricing
- Freemium
Pros
Cons
Smartsupp
Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, and co-browsing. It offers features like automated greetings, proactive chat invitations, real-time visitor tracking, and analytics.
Categories:
Smartsupp Features
- Real-time chat
- Co-browsing
- Visitor tracking
- Chatbots
- Knowledge base
- Ticket management
- Live chat transcripts
- Canned responses
- Visitor profiles
- Real-time analytics
Pricing
- Freemium
- Subscription-Based