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Lookback vs Smartsupp

A side-by-side look at Lookback and Smartsupp. For an in-depth review of either product, follow the links below.

Lookback

Lookback

Ai Tools & Services

Lookback is a user experience research and usability testing tool that allows you to record video and audio of user sessions on websites or mobile apps. It offers capabilities like click mapping, survey distribution, and analytics to understand user behavior.

user-experienceusability-testingvideo-recordingclick-mappinganalytics
Smartsupp

Smartsupp

Online Services

Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, and co-browsing. It offers features like automated greetings, proactive chat invitations, real-time visitor tracking, and analytics.

chatlive-chatcustomer-serviceanalytics