ManageEngine ServiceDesk Plus vs Workona

ManageEngine ServiceDesk Plus

Description: ManageEngine ServiceDesk Plus is an IT help desk software that provides ticketing, asset management, change management, and knowledge base capabilities for IT support teams. It helps manage service requests, problems, contracts, licenses, vendors, and more.

Type: software

Workona

Description: Workona is a browser extension for Chrome, Firefox, and Edge that allows users to create multiple workspaces to organize tabs. It helps increase productivity by separating tabs into projects, research topics, or anything else.

Type: software

ManageEngine ServiceDesk Plus Features

• Incident management
• Problem management
• Change management
• Service catalog
• Knowledge base
• CMDB
• SLA management
• Reporting and analytics

Workona Features

• Create multiple workspaces to organize browser tabs
• Save and reopen groups of tabs as workspaces
• Switch between workspaces with keyboard shortcuts
• Share workspaces and tabs with other users
• Sync workspaces across devices
• Search tabs within a workspace