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MicroSIP vs Surfly

Professional comparison and analysis to help you choose the right software solution for your needs.

MicroSIP icon
MicroSIP
Surfly icon
Surfly

MicroSIP vs Surfly: The Verdict

⚡ Summary:

MicroSIP: MicroSIP is an open source SIP softphone and instant messenger for making VoIP calls and sending IMs over the Internet. It supports standard SIP accounts from various providers and has features like audio/video calling, chat, presence, and more.

Surfly: Surfly is a co-browsing software that allows website visitors to browse a website together with a customer support agent in real time. The agent can guide the visitor through the site, fill out forms, and illustrate features while chatting.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature MicroSIP Surfly
Sugggest Score — —
Category Social & Communications Online Services
Pricing Open Source —

Product Overview

MicroSIP
MicroSIP

Description: MicroSIP is an open source SIP softphone and instant messenger for making VoIP calls and sending IMs over the Internet. It supports standard SIP accounts from various providers and has features like audio/video calling, chat, presence, and more.

Type: software

Pricing: Open Source

Surfly
Surfly

Description: Surfly is a co-browsing software that allows website visitors to browse a website together with a customer support agent in real time. The agent can guide the visitor through the site, fill out forms, and illustrate features while chatting.

Type: software

Key Features Comparison

MicroSIP
MicroSIP Features
  • Audio and video calling
  • Instant messaging
  • Presence and status
  • Call recording
  • Call transfer
  • Call hold
  • Caller ID
  • Call waiting
  • Do not disturb mode
  • Auto answer
  • Voicemail
  • Conference calls
  • Call history
  • Contact list
  • SIP account support
  • TLS and SRTP encryption
  • NAT traversal
  • Audio codecs like G.711, G.722, Speex
  • Video codecs like H.264, H.263, VP8
Surfly
Surfly Features
  • Co-browsing
  • Screen sharing
  • Video chat
  • Form filling
  • Annotation tools
  • Session recording
  • Chatbot integration
  • Customizable interface
  • Multi-language support

Pros & Cons Analysis

MicroSIP
MicroSIP

Pros

  • Free and open source
  • Cross-platform availability
  • Easy to use interface
  • Lots of features for a free softphone
  • Supports many SIP accounts
  • Encrypted calls for security
  • Low resource usage

Cons

  • Lacks some advanced features of paid softphones
  • Setup can be tricky for non-tech users
  • Interface looks a bit dated
  • Limited to SIP only, no support for proprietary protocols
  • Can have audio/video quality issues occasionally
Surfly
Surfly

Pros

  • Improves customer engagement
  • Enables remote assistance
  • Boosts sales conversions
  • Reduces support costs
  • Easy to implement

Cons

  • Can be perceived as invasive
  • Requires training for agents
  • Limited customization in basic plan

Pricing Comparison

MicroSIP
MicroSIP
  • Open Source
Surfly
Surfly
  • Not listed

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Learn More About Each Product

MicroSIP
MicroSIP
Reviews, pricing & alternatives →
Surfly
Surfly
Reviews, pricing & alternatives →

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