Microsoft Lync vs ngDesk
A side-by-side look at Microsoft Lync and ngDesk. For an in-depth review of either product, follow the links below.
Microsoft Lync
Social & Communications
Microsoft Lync is a unified communications platform that combines IM, voice, video, and web conferencing into one interface. It allows for seamless communication and collaboration across devices.
messagingvideo-conferencingvoice-callsscreen-sharing
ngDesk
Business & Commerce
ngDesk is an open-source help desk and customer support software. It allows companies to manage customer questions, requests and issues more efficiently through features like ticketing, knowledge base, and automation workflows.
help-deskticketingknowledge-baseautomation-workflowscustomer-support
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