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Microsoft Lync vs Wazo

Professional comparison and analysis to help you choose the right software solution for your needs.

Microsoft Lync icon
Microsoft Lync
Wazo icon
Wazo

Microsoft Lync vs Wazo: The Verdict

⚡ Summary:

Microsoft Lync: Microsoft Lync is a unified communications platform that combines IM, voice, video, and web conferencing into one interface. It allows for seamless communication and collaboration across devices.

Wazo: Wazo is an open-source communication platform that provides Unified Communications capabilities. It offers features like IP telephony, voicemail, conference calling, interactive voice response, and call center functionalities.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature Microsoft Lync Wazo
Sugggest Score — —
Category Social & Communications Communication
Pricing — Open Source

Product Overview

Microsoft Lync
Microsoft Lync

Description: Microsoft Lync is a unified communications platform that combines IM, voice, video, and web conferencing into one interface. It allows for seamless communication and collaboration across devices.

Type: software

Wazo
Wazo

Description: Wazo is an open-source communication platform that provides Unified Communications capabilities. It offers features like IP telephony, voicemail, conference calling, interactive voice response, and call center functionalities.

Type: software

Pricing: Open Source

Key Features Comparison

Microsoft Lync
Microsoft Lync Features
  • Instant messaging
  • Presence detection
  • Voice over IP (VoIP) telephony
  • Video conferencing
  • Desktop and application sharing
  • Whiteboarding
  • File transfers
  • Call control and delegation
  • Call forwarding
  • Call transfer
  • Call parking
  • Remote desktop control
  • Integrations with Microsoft Office apps
Wazo
Wazo Features
  • IP Telephony
  • Voicemail
  • Conference Calling
  • Interactive Voice Response
  • Call Center Functionality

Pros & Cons Analysis

Microsoft Lync
Microsoft Lync

Pros

  • Unified communications
  • Cross-platform availability
  • Integration with other Microsoft products
  • Scalability
  • Security features
  • Mobile apps available
  • Easy to use interface

Cons

  • Can be expensive for large deployments
  • Setup and configuration can be complex
  • Requires training for some advanced features
  • Limited customization options
  • Dependency on Microsoft infrastructure
Wazo
Wazo

Pros

  • Open source and free
  • Full UC suite
  • Easy to deploy
  • Scalable
  • Integrates with CRMs

Cons

  • Limited mobile apps
  • Steep learning curve
  • Limited third party integrations

Pricing Comparison

Microsoft Lync
Microsoft Lync
  • Not listed
Wazo
Wazo
  • Open Source

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Learn More About Each Product

Microsoft Lync
Microsoft Lync
Reviews, pricing & alternatives →
Wazo
Wazo
Reviews, pricing & alternatives →

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