Mitel vs 8x8 Virtual Office

Struggling to choose between Mitel and 8x8 Virtual Office? Both products offer unique advantages, making it a tough decision.

Mitel is a Business & Commerce solution with tags like phone-system, unified-communications, collaboration, integrations, mobility, engagement.

It boasts features such as Cloud-based and on-premises PBX systems, Unified communications and collaboration tools, Mobile apps and softphones, Contact center and call recording, Audio, video, and web conferencing, Team chat and messaging, CRM and ERP integrations and pros including Reliable and high-quality voice services, Easy to manage and use interface, Scalable for businesses of all sizes, Strong mobility features, Integrates with popular business apps, Good value for money.

On the other hand, 8x8 Virtual Office is a Business & Commerce product tagged with voip, pbx, video-conferencing, chat, screen-sharing.

Its standout features include Cloud-based phone system, Auto attendants, Call routing, Voicemail, Video conferencing, Chat, Screen sharing, Integration with business apps, and it shines with pros like Easy to set up and use, Scalable, Cost-effective compared to traditional phone systems, Anywhere access via desktop and mobile apps, Advanced call management features, Integrates communications into everyday workflows.

Feature	Mitel	8x8 Virtual Office
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Mitel

Description: Mitel is a business communications software company that provides cloud and on-premises business phone systems, unified communications, and collaboration tools for enterprises. Mitel solutions focus on seamless integrations, mobility, customer engagement, and team collaboration.

8x8 Virtual Office

Description: 8x8 Virtual Office is a cloud-based business phone and unified communications system for small to medium sized businesses. It includes features like auto attendants, call routing, voicemail, video conferencing, chat, screen sharing, and integrates with popular business apps.

Key Features Comparison

Mitel Features

• Cloud-based and on-premises PBX systems
• Unified communications and collaboration tools
• Mobile apps and softphones
• Contact center and call recording
• Audio, video, and web conferencing
• Team chat and messaging
• CRM and ERP integrations

8x8 Virtual Office Features

• Cloud-based phone system
• Auto attendants
• Call routing
• Voicemail
• Video conferencing
• Chat
• Screen sharing
• Integration with business apps

Pros & Cons Analysis

Mitel

Pros

• Reliable and high-quality voice services
• Easy to manage and use interface
• Scalable for businesses of all sizes
• Strong mobility features
• Integrates with popular business apps
• Good value for money

Cons

• Can be expensive for smaller businesses
• Occasional glitches with software updates
• Support could be more responsive
• Missing some more advanced UC features
• Mobile app could use some improvements

8x8 Virtual Office

Pros

• Easy to set up and use
• Scalable
• Cost-effective compared to traditional phone systems
• Anywhere access via desktop and mobile apps
• Advanced call management features
• Integrates communications into everyday workflows

Cons

• Can have audio quality issues
• Mobile app lacks some desktop features
• May require training/adjustment for users accustomed to traditional phones
• Reliant on internet connection

Pricing Comparison

Mitel

• Subscription-Based
• Custom Pricing

8x8 Virtual Office

• Subscription-Based