Mitel vs 8x8 Virtual Office

Struggling to choose between Mitel and 8x8 Virtual Office? Both products offer unique advantages, making it a tough decision.

Mitel is a Business & Commerce solution with tags like phone-system, unified-communications, collaboration, integrations, mobility, engagement.

It boasts features such as Cloud-based and on-premises PBX systems, Unified communications and collaboration tools, Mobile apps and softphones, Contact center and call recording, Audio, video, and web conferencing, Team chat and messaging, CRM and ERP integrations and pros including Reliable and high-quality voice services, Easy to manage and use interface, Scalable for businesses of all sizes, Strong mobility features, Integrates with popular business apps, Good value for money.

On the other hand, 8x8 Virtual Office is a Business & Commerce product tagged with voip, pbx, video-conferencing, chat, screen-sharing.

Its standout features include Cloud-based phone system, Auto attendants, Call routing, Voicemail, Video conferencing, Chat, Screen sharing, Integration with business apps, and it shines with pros like Easy to set up and use, Scalable, Cost-effective compared to traditional phone systems, Anywhere access via desktop and mobile apps, Advanced call management features, Integrates communications into everyday workflows.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Mitel

Mitel

Mitel is a business communications software company that provides cloud and on-premises business phone systems, unified communications, and collaboration tools for enterprises. Mitel solutions focus on seamless integrations, mobility, customer engagement, and team collaboration.

Categories:
phone-system unified-communications collaboration integrations mobility engagement

Mitel Features

  1. Cloud-based and on-premises PBX systems
  2. Unified communications and collaboration tools
  3. Mobile apps and softphones
  4. Contact center and call recording
  5. Audio, video, and web conferencing
  6. Team chat and messaging
  7. CRM and ERP integrations

Pricing

  • Subscription-Based
  • Custom Pricing

Pros

Reliable and high-quality voice services

Easy to manage and use interface

Scalable for businesses of all sizes

Strong mobility features

Integrates with popular business apps

Good value for money

Cons

Can be expensive for smaller businesses

Occasional glitches with software updates

Support could be more responsive

Missing some more advanced UC features

Mobile app could use some improvements


8x8 Virtual Office

8x8 Virtual Office

8x8 Virtual Office is a cloud-based business phone and unified communications system for small to medium sized businesses. It includes features like auto attendants, call routing, voicemail, video conferencing, chat, screen sharing, and integrates with popular business apps.

Categories:
voip pbx video-conferencing chat screen-sharing

8x8 Virtual Office Features

  1. Cloud-based phone system
  2. Auto attendants
  3. Call routing
  4. Voicemail
  5. Video conferencing
  6. Chat
  7. Screen sharing
  8. Integration with business apps

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Scalable

Cost-effective compared to traditional phone systems

Anywhere access via desktop and mobile apps

Advanced call management features

Integrates communications into everyday workflows

Cons

Can have audio quality issues

Mobile app lacks some desktop features

May require training/adjustment for users accustomed to traditional phones

Reliant on internet connection