ngDesk vs Trillian
A side-by-side look at ngDesk and Trillian. For an in-depth review of either product, follow the links below.
ngDesk
Business & Commerce
ngDesk is an open-source help desk and customer support software. It allows companies to manage customer questions, requests and issues more efficiently through features like ticketing, knowledge base, and automation workflows.
help-deskticketingknowledge-baseautomation-workflowscustomer-support
Trillian
Social & Communications
Trillian is an instant messaging application that supports multiple protocols in one interface, including AIM, ICQ, MSN, Yahoo Messenger, and more. It allows connecting to multiple chat networks at once from a single app.
multiprotocolchatmessaging
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