OpenSupports vs FeedbacQ

Struggling to choose between OpenSupports and FeedbacQ? Both products offer unique advantages, making it a tough decision.

OpenSupports is a Business & Commerce solution with tags like help-desk, ticketing-system, customer-support, open-source.

It boasts features such as Ticket management, Knowledge base, User roles and permissions, Email piping, REST API, Multi-language support and pros including Open source and free, Easy to install and use, Active community support, Customizable and extensible.

On the other hand, FeedbacQ is a Business & Commerce product tagged with feedback, survey, questionnaire, analytics.

Its standout features include Customizable surveys, Polls and questionnaires, Feedback collection, Data analysis, Feedback reporting, and it shines with pros like Easy to use interface, Custom branding options, Real-time feedback, Automated workflows, Good support.

Feature	OpenSupports	FeedbacQ
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

OpenSupports

Description: OpenSupports is an open-source help desk and customer support ticketing system. It allows companies to manage customer support requests and internal help desk tickets through a web-based interface.

FeedbacQ

Description: FeedbacQ is a feedback and survey software that allows businesses to create customizable surveys, polls, and questionnaires to gather feedback from customers, employees, and stakeholders. It provides tools to easily collect, analyze, and act on feedback to improve products, services, employee satisfaction and more.

Key Features Comparison

OpenSupports Features

• Ticket management
• Knowledge base
• User roles and permissions
• Email piping
• REST API
• Multi-language support

FeedbacQ Features

• Customizable surveys
• Polls and questionnaires
• Feedback collection
• Data analysis
• Feedback reporting

Pros & Cons Analysis

OpenSupports

Pros

• Open source and free
• Easy to install and use
• Active community support
• Customizable and extensible

Cons

• Limited built-in reporting
• Less features than paid options
• May require technical expertise to fully customize

FeedbacQ

Pros

• Easy to use interface
• Custom branding options
• Real-time feedback
• Automated workflows
• Good support

Cons

• Can be pricey for small businesses
• Limited integration options
• No offline survey option

Pricing Comparison

OpenSupports

• Open Source

FeedbacQ

• Subscription-Based