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OpenSupports vs TicketLens

A side-by-side look at OpenSupports and TicketLens. For an in-depth review of either product, follow the links below.

OpenSupports

OpenSupports

Business & Commerce

OpenSupports is an open-source help desk and customer support ticketing system. It allows companies to manage customer support requests and internal help desk tickets through a web-based interface.

help-deskticketing-systemcustomer-supportopen-source
TicketLens

TicketLens

Business & Commerce

TicketLens is a help desk and customer support software that allows companies to manage tickets, requests, and issues from customers and employees. It features custom ticket fields, SLAs, automation rules, real-time notifications and reports.

help-deskticketingcustomer-supportsla-tracking