Skip to content

ProcessMaker vs Surfly

Professional comparison and analysis to help you choose the right software solution for your needs.

ProcessMaker icon
ProcessMaker
Surfly icon
Surfly

ProcessMaker vs Surfly: The Verdict

⚡ Summary:

ProcessMaker: ProcessMaker is an open source workflow management and business process management (BPM) software. It allows users to model, automate, and deploy business processes quickly using drag and drop tools. It integrates with third-party applications and can be hosted in the cloud or on-premises.

Surfly: Surfly is a co-browsing software that allows website visitors to browse a website together with a customer support agent in real time. The agent can guide the visitor through the site, fill out forms, and illustrate features while chatting.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature ProcessMaker Surfly
Sugggest Score — —
Category Business & Commerce Online Services
Pricing Open Source —

Product Overview

ProcessMaker
ProcessMaker

Description: ProcessMaker is an open source workflow management and business process management (BPM) software. It allows users to model, automate, and deploy business processes quickly using drag and drop tools. It integrates with third-party applications and can be hosted in the cloud or on-premises.

Type: software

Pricing: Open Source

Surfly
Surfly

Description: Surfly is a co-browsing software that allows website visitors to browse a website together with a customer support agent in real time. The agent can guide the visitor through the site, fill out forms, and illustrate features while chatting.

Type: software

Key Features Comparison

ProcessMaker
ProcessMaker Features
  • Drag and drop workflow designer
  • Forms builder
  • Process automation
  • Integration with third-party apps
  • On-premises or cloud deployment
  • User management and access control
  • Reporting and analytics
Surfly
Surfly Features
  • Co-browsing
  • Screen sharing
  • Video chat
  • Form filling
  • Annotation tools
  • Session recording
  • Chatbot integration
  • Customizable interface
  • Multi-language support

Pros & Cons Analysis

ProcessMaker
ProcessMaker

Pros

  • Open source and free
  • Intuitive graphical interface
  • Rapid application development
  • Highly customizable and extensible
  • Active community support

Cons

  • Steep learning curve
  • Limited mobile access
  • Can be resource intensive for complex workflows
  • Lacks some advanced BPM features
Surfly
Surfly

Pros

  • Improves customer engagement
  • Enables remote assistance
  • Boosts sales conversions
  • Reduces support costs
  • Easy to implement

Cons

  • Can be perceived as invasive
  • Requires training for agents
  • Limited customization in basic plan

Pricing Comparison

ProcessMaker
ProcessMaker
  • Open Source
Surfly
Surfly
  • Not listed

Related Comparisons

Microsoft Office Visio
vs ProcessMaker vs Surfly
ShowMeWhatsWrong.com
vs ProcessMaker vs Surfly

Learn More About Each Product

ProcessMaker
ProcessMaker
Reviews, pricing & alternatives →
Surfly
Surfly
Reviews, pricing & alternatives →

Ready to Make Your Decision?

Explore more software comparisons and find the perfect solution for your needs

ProcessMaker Alternatives
Surfly Alternatives
Browse More Software