ProProfs Chat vs Lime Talk

Struggling to choose between ProProfs Chat and Lime Talk? Both products offer unique advantages, making it a tough decision.

ProProfs Chat is a Social & Communications solution with tags like live-chat, realtime-messaging, customer-support.

It boasts features such as Unlimited agents, Canned responses, Chatbots, Visitor monitoring, Integration with popular software and pros including Easy to use interface, Customizable design, Real-time analytics, Omnichannel support.

On the other hand, Lime Talk is a Social & Communications product tagged with opensource, selfhosted, video-chat, screen-sharing, messaging, security, privacy.

Its standout features include HD video conferencing, Screen sharing, Messaging, Virtual backgrounds, End-to-end encryption, and it shines with pros like Open source, Self-hosted, Focus on privacy and security, Free and customizable.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

ProProfs Chat

ProProfs Chat

ProProfs Chat is a customizable live chat software that allows businesses to communicate with website visitors in real-time. It provides features like unlimited agents, canned responses, chatbots, visitor monitoring, and integration with popular software.

Categories:
live-chat realtime-messaging customer-support

ProProfs Chat Features

  1. Unlimited agents
  2. Canned responses
  3. Chatbots
  4. Visitor monitoring
  5. Integration with popular software

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Customizable design

Real-time analytics

Omnichannel support

Cons

Limited third-party integrations

No video/voice calling

Lack of advanced reporting


Lime Talk

Lime Talk

Lime Talk is an open-source, self-hosted alternative to Zoom and Skype focused on security and privacy. It supports HD video conferencing, screen sharing, messaging, virtual backgrounds and other standard features expected of a video chat app.

Categories:
opensource selfhosted video-chat screen-sharing messaging security privacy

Lime Talk Features

  1. HD video conferencing
  2. Screen sharing
  3. Messaging
  4. Virtual backgrounds
  5. End-to-end encryption

Pricing

  • Open Source
  • Self-Hosted

Pros

Open source

Self-hosted

Focus on privacy and security

Free and customizable

Cons

Requires technical expertise to set up and manage

Limited integrations compared to Zoom/Skype

Smaller user base