Pure Chat vs MyLiveChat

Struggling to choose between Pure Chat and MyLiveChat? Both products offer unique advantages, making it a tough decision.

Pure Chat is a Social & Communications solution with tags like live-chat, realtime-chat, customer-support, visitor-tracking.

It boasts features such as Unlimited agents, Canned responses, Visitor tracking, Custom branding, Integrations with CRM and help desk tools and pros including Easy to use interface, Multiple integration options, Good value for money.

On the other hand, MyLiveChat is a Social & Communications product tagged with live-chat, messaging, realtime, analytics, mobile-apps.

Its standout features include Unlimited agents, Canned responses, Email integration, Mobile apps, Analytics, and it shines with pros like Easy to use interface, Customizable chat widget, Real-time visitor monitoring, Automated greetings, Detailed analytics.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Pure Chat

Pure Chat

Pure Chat is a live chat software that allows websites to communicate with visitors in real-time. It offers features like unlimited agents, canned responses, visitor tracking, custom branding, and integrations with popular CRM and help desk tools.

Categories:
live-chat realtime-chat customer-support visitor-tracking

Pure Chat Features

  1. Unlimited agents
  2. Canned responses
  3. Visitor tracking
  4. Custom branding
  5. Integrations with CRM and help desk tools

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Multiple integration options

Good value for money

Cons

Limited customization options

No video or voice chat

Basic reporting features


MyLiveChat

MyLiveChat

MyLiveChat is a live chat and messaging software designed for businesses to communicate with website visitors in real-time. It offers features like unlimited agents, canned responses, email integration, mobile apps, and analytics.

Categories:
live-chat messaging realtime analytics mobile-apps

MyLiveChat Features

  1. Unlimited agents
  2. Canned responses
  3. Email integration
  4. Mobile apps
  5. Analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Customizable chat widget

Real-time visitor monitoring

Automated greetings

Detailed analytics

Cons

Limited third-party integrations

No phone support

Can get pricey for large teams