Struggling to choose between RustDesk and GoTo Resolve? Both products offer unique advantages, making it a tough decision.
RustDesk is a Remote Work & Education solution with tags like remote-desktop, file-transfer, screen-sharing, remote-access, open-source.
It boasts features such as Remote desktop access, File transfer, Audio/video chat, Multiple monitor support, End-to-end encryption, Cross-platform - Windows, Linux, macOS, Open source and pros including Free and open source, Easy to set up and use, Fast and responsive remote desktop, Secure encryption, Active development and community.
On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.
Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
RustDesk is an open-source remote desktop software that allows users to securely access other computers over the internet. It offers features like file transfer, audio/video chatting, and support for multiple monitors.
GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.