sevDesk vs Fanurio

Struggling to choose between sevDesk and Fanurio? Both products offer unique advantages, making it a tough decision.

sevDesk is a Business & Commerce solution with tags like help-desk, ticket-system, knowledge-base, email-support, slas, reporting.

It boasts features such as Ticket Management, Knowledge Base, Email Piping, SLA Management, Reporting, Multi-Brand Support, Multi-Channel Support (Email, Web, API), Role-based Access Control, REST API, Custom Fields, Notifications and pros including Open source and free, Easy to use and intuitive interface, Good feature set for a free tool, Active development community, Integrates with many other tools via API, Self-hosted, so you control the data.

On the other hand, Fanurio is a Business & Commerce product tagged with time-tracking, invoicing, reporting, freelancing.

Its standout features include Time tracking, Invoicing, Expense tracking, Project management, Reporting, and it shines with pros like Free version available, Intuitive interface, Integration with other software, Mobile app available.

Feature	sevDesk	Fanurio
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

sevDesk

Description: sevDesk is an open-source help desk and customer support ticket system. It allows companies to provide customer support and manage inquiries through a web-based platform. Key features include ticket management, knowledge base, email piping, SLAs and reporting.

Fanurio

Description: Fanurio is a time tracking and billing software designed for freelancers and small businesses. It allows users to track time for projects and tasks, create invoices, export reports, and integrate with Basecamp, Toggl, and other software.

Key Features Comparison

sevDesk Features

• Ticket Management
• Knowledge Base
• Email Piping
• SLA Management
• Reporting
• Multi-Brand Support
• Multi-Channel Support (Email, Web, API)
• Role-based Access Control
• REST API
• Custom Fields
• Notifications

Fanurio Features

• Time tracking
• Invoicing
• Expense tracking
• Project management
• Reporting

Pros & Cons Analysis

sevDesk

Pros

• Open source and free
• Easy to use and intuitive interface
• Good feature set for a free tool
• Active development community
• Integrates with many other tools via API
• Self-hosted, so you control the data

Cons

• Lacks some advanced features of paid tools
• Mobile app is limited
• Can be resource intensive to host yourself
• Limited native reporting capabilities

Fanurio

Pros

• Free version available
• Intuitive interface
• Integration with other software
• Mobile app available

Cons

• Limited features in free version
• No recurring invoices
• Lacks advanced reporting

Pricing Comparison

sevDesk

• Open Source

Fanurio

• Freemium
• Subscription-Based