Smartsupp vs Subiz

Struggling to choose between Smartsupp and Subiz? Both products offer unique advantages, making it a tough decision.

Smartsupp is a Online Services solution with tags like chat, live-chat, customer-service, analytics.

It boasts features such as Real-time chat, Co-browsing, Visitor tracking, Chatbots, Knowledge base, Ticket management, Live chat transcripts, Canned responses, Visitor profiles, Real-time analytics and pros including Easy to use, Great for small businesses, Affordable pricing, Good integration options, Good customer support.

On the other hand, Subiz is a Online Services product tagged with chat, email-marketing, small-business.

Its standout features include Live chat, Email marketing, Contact management, Analytics, Automation, and it shines with pros like Easy to use interface, Affordable pricing, Chatbot integration, Multi-channel support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Smartsupp

Smartsupp

Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, and co-browsing. It offers features like automated greetings, proactive chat invitations, real-time visitor tracking, and analytics.

Categories:
Online Services Customer Support
chat live-chat customer-service analytics

Smartsupp Features

  1. Real-time chat
  2. Co-browsing
  3. Visitor tracking
  4. Chatbots
  5. Knowledge base
  6. Ticket management
  7. Live chat transcripts
  8. Canned responses
  9. Visitor profiles
  10. Real-time analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use

Great for small businesses

Affordable pricing

Good integration options

Good customer support

Cons

Limited features compared to competitors

Can be slow at times

Mobile app needs improvement

Lack of advanced analytics

Subiz

Subiz

Subiz is a live chat and email marketing software designed for small businesses. It allows companies to communicate with website visitors in real-time via chat and manage email campaigns.

Categories:
Online Services Live Chat
chat email-marketing small-business

Subiz Features

  1. Live chat
  2. Email marketing
  3. Contact management
  4. Analytics
  5. Automation

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Affordable pricing

Chatbot integration

Multi-channel support

Cons

Limited customization options

No phone support

Lack of advanced email marketing features