Skip to content

Smartsupp vs TOPdesk ITSM

A side-by-side look at Smartsupp and TOPdesk ITSM. For an in-depth review of either product, follow the links below.

Smartsupp

Smartsupp

Online Services

Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, and co-browsing. It offers features like automated greetings, proactive chat invitations, real-time visitor tracking, and analytics.

chatlive-chatcustomer-serviceanalytics
TOPdesk ITSM

TOPdesk ITSM

Business & Commerce

TOPdesk ITSM is an IT service management software that helps organizations manage IT support tickets, assets, changes, problems, releases, and knowledge articles. It provides customizable service request forms, automated workflows, asset management, CMDB, reports, and more.

itsmticketingasset-managementcmdb