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TOPdesk ITSM vs Zendesk

A side-by-side look at TOPdesk ITSM and Zendesk. For an in-depth review of either product, follow the links below.

TOPdesk ITSM

TOPdesk ITSM

Business & Commerce

TOPdesk ITSM is an IT service management software that helps organizations manage IT support tickets, assets, changes, problems, releases, and knowledge articles. It provides customizable service request forms, automated workflows, asset management, CMDB, reports, and more.

itsmticketingasset-managementcmdb
Zendesk

Zendesk

Online Services

Zendesk is a customer service software company that provides products to manage customer support interactions. Its flagship product, Zendesk Support, is a help desk ticketing system that allows companies to track, respond to, and resolve customer support tickets.

help-deskticketing-systemcustomer-servicecustomer-support