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Surfly vs Xabber

Professional comparison and analysis to help you choose the right software solution for your needs.

Surfly icon
Surfly
Xabber icon
Xabber

Surfly vs Xabber: The Verdict

⚡ Summary:

Surfly: Surfly is a co-browsing software that allows website visitors to browse a website together with a customer support agent in real time. The agent can guide the visitor through the site, fill out forms, and illustrate features while chatting.

Xabber: Xabber is an open-source chat client for Windows, Linux, MacOS, Android, and iOS that allows users to connect to multiple chat networks and services like Google Talk, Facebook, Jabber/XMPP, MSN, Yahoo and more from one application.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature Surfly Xabber
Sugggest Score — —
Category Online Services Social & Communications
Pricing — Open Source

Product Overview

Surfly
Surfly

Description: Surfly is a co-browsing software that allows website visitors to browse a website together with a customer support agent in real time. The agent can guide the visitor through the site, fill out forms, and illustrate features while chatting.

Type: software

Xabber
Xabber

Description: Xabber is an open-source chat client for Windows, Linux, MacOS, Android, and iOS that allows users to connect to multiple chat networks and services like Google Talk, Facebook, Jabber/XMPP, MSN, Yahoo and more from one application.

Type: software

Pricing: Open Source

Key Features Comparison

Surfly
Surfly Features
  • Co-browsing
  • Screen sharing
  • Video chat
  • Form filling
  • Annotation tools
  • Session recording
  • Chatbot integration
  • Customizable interface
  • Multi-language support
Xabber
Xabber Features
  • Multi-protocol support (XMPP/Jabber, Google Talk, Facebook, MSN, Yahoo etc)
  • Group chat
  • Push notifications
  • File transfers
  • Encryption
  • Customizable interface

Pros & Cons Analysis

Surfly
Surfly

Pros

  • Improves customer engagement
  • Enables remote assistance
  • Boosts sales conversions
  • Reduces support costs
  • Easy to implement

Cons

  • Can be perceived as invasive
  • Requires training for agents
  • Limited customization in basic plan
Xabber
Xabber

Pros

  • Open source and free
  • Available on multiple platforms
  • Supports many chat protocols
  • Good security features
  • Active development and updates

Cons

  • Some features only in paid version
  • Setup can be complex for less tech-savvy users
  • Some bugs and issues reported
  • Lacks some features of proprietary apps

Pricing Comparison

Surfly
Surfly
  • Not listed
Xabber
Xabber
  • Open Source

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Learn More About Each Product

Surfly
Surfly
Reviews, pricing & alternatives →
Xabber
Xabber
Reviews, pricing & alternatives →

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